National Landlords Association

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Top 5 benefits of accreditation

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Lady Renee-Marie Young, Landlord Development and Accreditation Officer at the National Landlords Association (NLA), discusses the benefits of accreditation and why it would be sensible for any landlord to be accredited.

‘So what are the benefits, what’s in it for me?’ are the words I hear all the time when I am out speaking about NLA Accreditation at public meetings or taking calls during my day-to-day role.  I am passionate about the work we do here at the NLA and have always tried to work with other providers for the greater good of the private rented sector (PRS). That is why I am excited about our new development of a National Register of Accredited Landlords; it is the first of its kind.  I truly believe that knowledge is power and that this is a great step forward in recognising the hard work that landlords have put in, no matter where they live or whom they are accredited with.

So here we answer the question to give you the top five benefits of becoming accredited.

  1. Your opportunity to prove you can self-regulate

There have always been calls for further regulation in the PRS; using accreditation is an alternative means of meeting a national management standard in an efficient and more cost-effective way for all those involved.  It is the way to prove that the PRS can self-regulate, reducing the need for licencing or further regulation which just penalises good landlords with higher costs (which potentially can be passed on to the tenants).We say promote NOT penalise!

  1. Recognition

We wish to recognise the hard work put in by landlords to achieve this level of good management practice by way of displaying an accredited logo.  This shows you have met the required standards, through the scheme’s verification process, and ensures you are subject to enforcement if found not to be up to standard. The scheme also has a robust complaints system if any problems should arise.  By using the logo or badge of accreditation, you are setting yourself apart from the rest, and tenants have confidence that you will act professionally towards them.

Recent research from the NLA shows that about 70 per cent of tenants would be more likely to accept a property from a landlord if they knew they were committed to completing annual continuing programme of accreditation or training.

  1. Competitive edge

Accreditation, training and development shows you how to streamline your business and maximise returns.  We outline how to use clear, fair and reasonable tenancy agreements, a range of forms and guidance for landlords. By becoming accredited you will become an NLA member which will give you access to a range of benefits including additional support by way of the NLA Advice Line and the online library resource. It can offer you ways to sustain tenancies and resolve issues quickly, giving you a competitive edge.

  1. Discounts

There are a number of discounts locally or nationally that can be obtained by becoming accredited.  Various councils offer licensing discounts and provide accredited landlords easier access to service or grant funding opportunities.  Some local authorities even discount items such as parking permits, energy efficiency certificates, gas safety certificates and offer priority or early advertising opportunities.  Nationally, the NLA offers discounts on services such as deposit protection through my|deposits, as well as discounted products via our comprehensive list of recognised suppliers.

  1. Services

At the NLA we offer a range of services including rent manager, deposit protection and free tax investigation insurance – not to mention a comprehensive range of recognised suppliers – to support you at every stage of your lettings journey. Other schemes and local authorities offer a range of priority services for accredited landlords too.

Of course, it doesn’t just stop there; accreditation offers much wider benefits to organisations and local authorities such as:

  • Preventing rogue operators from moving from one area to another through sharing information about those who have broken the scheme rules.
  • Reducing the emphasis on top-down enforcement as landlords must meet the scheme rules and agreed standards.
  • Establishing a national standard which is controlled at a local level by each scheme using the same format and allowing landlords to passport from one scheme to another.

All of which makes it easier for responsible landlords to differentiate themselves from the rogues and make a success of their lettings business.

National Register of Accredited Landlords

We must stress that the Register is not purely a benefit of NLA Accreditation or for NLA landlords only.  Our objective is to support responsible landlords to demonstrate their commitment to best practice in the PRS, and show that further regulation isn’t always the answer.  It is about raising the profile of landlord accreditation and highlighting those who are committed to best practice and a professional standard of management.  We do hope that you will join us in applying to join our register.

If you’re yet to become accredited then visit the NLA’s website for more information about how it will benefit you. As well as standard chalk and talk style courses you can become accredited online, meaning you take it all at your own pace.

A triumphant fist pump, but will the news be short-lived?


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Is this the end of blanket licensing schemes?

The NLA’s Head of Policy Chris Norris on the amendments to local councils’ powers to licence landlords and our role in securing the change.

A triumphant fist pump, but will the news be short-lived?

A triumphant fist pump, but will the news be short-lived?

When the outgoing Labour government granted local councils ‘general approval’ in 2010 to introduce selective licensing schemes without first having to have them rubber stamped by central government, it was difficult not to see it as an attempt to lock in a legacy in the wake of a potential change of administration.

What we do know is that since general approval was granted there’s been a proliferation of blanket borough- or city-wide licensing schemes that, with perhaps the exception of Newham, hasn’t actually led to any significant enforcement or improvements for tenants.

Our lobbying efforts

I’d be lying if I said it hasn’t felt like we’ve been banging our heads against a brick wall since 2010, but in September last year, the current Housing Minster invited our input on this matter. The timing couldn’t have been better: we were on the verge of bringing to fruition a body of research which we’d been compiling over the last four years. We published it recently, you can read it here. The Minister was the first to see it.

In it, we outline the boom in the number of blanket licensing schemes since 2010 and highlight a lack of enforcement action being taken by local councils. We also point out a reasonably strong correlation between the political control of a council and their tendency to license landlords. Yes, you’ve guessed it: in other words, this basically means that Labour-led councils have been the biggest beneficiaries of the general approval powers, choosing to license. Conservative-led councils on the other hand have not, instead preferring to work with local landlord communities through education and incentive-based approaches. Perhaps this isn’t that surprising, but the important thing is it serves as proof nonetheless and it’s something that’s strengthened our case no end.

What the changes mean

Since meeting with the Minister and making our case we’ve been waiting with baited breath to see what the outcome would be and naturally we were delighted that he listened.

The changes announced by the Housing Minister will mean that any council that proposes to licence more than 20 per cent of its geographical area or more than 20 per cent of privately rented homes in the local authority area will need to prove it stands up to independent scrutiny. Councils have been their own judges for the past four years and we’ve long argued that the evidence provided to ‘justify’ blanket licensing schemes have been weak and unclear. This approach should now mean that local authorities will focus their activity on areas with the worst problems and, importantly, not adopt a broadbrush approach that will have an adverse impact on good landlords.

Not penalising good landlords or tenants

And this is an important point. In his letter to announce the changes to local councils, the Housing Minister submits that the blanket licensing approach adopted by some has major drawbacks. Such an approach, he says, is disproportionate and unfairly penalises good landlords.

He also notes that the increased cost of licensing shouldered by the majority of good, compliant landlords invariably ends up with the tenant as higher rents. We’ve long been referring to schemes like these as a ‘tenant tax’ so it’s good news that this is being recognised by the powers that be.

In addition, the Minister has expanded the criteria for selective licensing to cover areas experiencing poor property conditions, large amounts of inward migration, a high level of deprivation or high levels of crime. This now accompanies the existing legal criteria of anti-social behaviour and low demand. Again, this should help ensure that local authorities have the right tools to target enforcement action appropriately.

What does the future hold?

Like a bad whiff, blanket licensing schemes have lingered in the background for long enough and this should signify their end – in the short term at least. It’s uncertain what the future will hold especially if Labour form a majority government or we have Labour/Lib Dem coalition. Although, as Stephen Williams MP (another Minister within DCLG) revealed at our recent hustings event, the Liberal Democrats do not support expansive licensing.

But we’re far from done here. Our report also makes the case for local councils to be able to keep hold of proceeds from the enforcement action they carry out, in order to incentivise and help budget for future enforcement action. Currently such funds go directly to the Treasury, so we need to continue our lobbying efforts on this front. Good landlords should not be made to foot the bill; the polluter should be made to pay.

However, in the meantime it represents good news for landlords and for tenants and it vindicates a lot of hard work behind the scenes from the NLA over the last four years. So I’m off for a cigar.


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The impact of rent control

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Past attempts

For many years, rent control was considered an out-dated practice from a bygone age, with a history of failure and complications around the world.

In the UK specifically, the various Acts which introduced rent control in the private-rented sector had a dramatic effect on the proportion of households renting from a private landlord. As the chart below illustrates, the sector shrank dramatically after the introduction of controls in the Rent and Mortgage Interest Restrictions Act 1939, and continued to decline as the legislation was tightened through the 1950s, 60s and 70s.   It was not until the reforms of the 1980s that the private-rented sector turned the corner.

Even so, the initial pace of change was slow.  The modern rented sector only really developed after the enactment of the Housing Act 1996 when the Assured Shorthold Tenancy became the default tenancy and lenders felt secure enough to expand mainstream lending to individuals.

chart

Political agenda

Yet, despite the wealth of evidence to suggest that statutory price capping does far more harm than good to the supply and quality of rentals, it is back on the agenda for some politicians.

The appeal of price controls to politicians is simple. It is a basic concept, easy to understand and able to appeal to a certain group of voters with whom it is often difficult to engage. Unfortunately, while the concept is simple, the practical and economic consequences are incredibly complicated and difficult to model.

The impact

Those proposing rent control tend not to consider its impact on the wider society. The use of rent ceilings has been shown, time and time again, to reduce the quality and quantity of property available to rent legitimately, while fuelling the growth of a black market. It wasn’t difficult to find somewhere to rent in the 1980s, but few renters were ever offered a full tenancy, with all the protections that entailed.  For good or ill, many properties were let on a “licence to occupy”.

Were a future government to introduce such a policy after the May General Election, the impact would undoubtedly be a reduction in the the number of properties available to rent and the exit from the market of a large number of responsible landlords who simply are not prepared to deal with inevitable reduced income or the higher costs that will follow as service providers, such as mortgage lenders and insurance providers, seek to off-set their risk.

Rents will be held down as politicians – looking to gain votes – will be unwilling to face the wrath of five million private renters. As the cost of renting to the consumer sinks below the natural market rate, artificially kept below the level needed to ensure that the landlord can maintain it properly, and inevitably squeezing profitability out of the equation, people will vote with their feet. Investment will move away towards other markets and assets better able to provide a reasonable return.

Shortage of housing

The impact of this will be felt more widely than simply by those who rent or let. The issue we face in many parts of the country is a shortage of all types of property for people to live in. Rent control will not increase the number of properties; indeed, it will have the opposite effect, driving investment away from these areas and further reinforcing the divide between high and low demand areas, as developers will no longer be able to cover the risk of new projects by selling off-plan to landlords keen to invest in residential property. Unless there is an increase in first-time buyers willing, and – perhaps more crucially – able to buy to compensate, housing development will fall away, further restricting supply and making it even more difficult for those seeking housing, both to rent and to buy.

The policy of rent control has failed whenever it has been introduced; the re-introduction of rent control in the UK will fail and will cause more damage to the housing sector, and to those that need to be housed.

Be heard

If you’re concerned about the impact this could have on you, enter your question via the survey. The NLA is holding a hustings event, on Monday 2 March, where there will be an opportunity to question policy leaders from all parties. The most popular questions, collected from our survey, will be presented at the event.


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Rent Risk Resolve – Part three: Have you got the licensing lowdown in your area?

Local Authority Officer - Gavin Dick

Local Authority Officer – Gavin Dick

Over the past few years there’s been sharp rise in the number of local councils that have chosen to introduce landlord licensing schemes throughout England and Wales. Often these schemes increase business costs for landlords and place unnecessary burdens on the majority of compliant landlords, without rooting out the bad. Below, Gavin Dick, the National Landlord Association’s (NLA) Local Authority Policy Officer,  outlines why we’ve seen a rise in the number of new schemes and highlights a new interactive tool that will help landlords to keep on top of it all.

Local councils and general consent 

Since 2010, local councils in England and Wales have been granted  ‘general consent’ when introducing new licensing schemes  for private rented housing. This removes the requirement for central government to ratify the scheme before it’s rolled out. Before then, all new schemes had to be verified and approved by central government. 

The introduction of general consent in 2010 presented a huge risk for landlords and the wider community, as it still does. It allows councils to introduce a scheme without any checks and balances and means that the driving force behind a new scheme could be political, rather than an evidence based approach. 

In fact, the law says that new licensing schemes can only be set up by councils in areas which have an anti-social behaviour problem, which can be directly linked to the poor property management of private rented housing in the area, or low demand. However, many councils often struggle to justify the need for new schemes, and present a flimsy or non-existent evidence base to ‘prove’ a direct correlation between particular issues and the PRS.

The NLA actively engages with local councils across England and Wales and works hard to resist or positively influence new schemes but we can’t always prevent councils from going ahead. The recent high profile judicial review of Enfield Borough Council’s (EBC) proposed new scheme is a good example. The judicial review refused the new scheme on the basis that EBC hadn’t fully consulted in neighbouring boroughs, not on whether EBC were within their rights to set it up. This particular example means that, in all likelihood, nothing could technically prevent EBC launching a new scheme, so long as they do a better job at consulting on any future proposal.

Either way, licensing presents a great concern for landlords as it’s led to a disjointed framework across England and Wales and a system that’s confusing and costly for them and their tenants.

A new licensing tool for landlords 

It’s important to be aware of local licensing laws as they can present a significant upfront business cost and can be even costlier if you unwittingly fail to comply. That’s why we’ve decided to create a new interactive tool to help landlords keep on top of the situation and give them the licensing lowdown in their specific region. The new tool/map provides you with:

  • An outline all of the existing landlord licensing schemes in England and Wales
  • Details about the fees payable for any mandatory, additional or selective schemes in your region
  • Information about where proposals for new schemes are currently under consideration
  • A list of the NLA’s local representatives who are active in your area and pivotal in engaging with local councils

The NLA is both the largest landlord association in the UK and the only association with a regional network of dedicated representatives that act on behalf of local landlords.

Are you aware of all the risks involved in letting property? 

This is just the latest part of our campaign: Rent, Risk, Resolve, which looks to help landlords to mitigate against some of the major risks involved with letting property. During the campaign we’ve already focussed on the risk and potential impact of rent arrears and rising interest rates to the success of your lettings business. Now we’re looking at the risks and associated costs of complying with unnecessary local licensing schemes.

The final part of our campaign, which launches later this month, will look at probably the most damaging risk to the PRS of them all: rent controls. It will explore the likelihood and potential impact of rent controls being introduced and what you can do to lobby your local MP about the issue. So make sure to keep any eye on the NLA’s website and blog for more in formation in the near future.

In the meantime, check out our interactive map and make sure you’ve got the licensing lowdown in your area: www.landlords.org.uk/rentriskresolve/licensing-in-your-area


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Rent Risk Resolve – Part two: Are you worried about rising interest rates?

money_houseBuy-to-let (BTL) is a great form of investment which can yield some good returns and is relatively low risk compared to other forms of investment.  Nonetheless there is still risk involved and it is important that that is considered.

Running a lettings business is a long term project, not least because the typical mortgage is lent for 25 years.  This means that you need to give some consideration towards movements in interest rates over that time.

Interest rates may have been at an all-time low for the past five years, but that will not last forever. Recently there has been a lot of talk about when the rates will rise: the consensus is that there will be rises when the economy is stronger, but the question remains as to how strong? But whether this year or later on, in reality interest rates will only go in one direction – up.

When interest rates do eventually rise, any landlord with a mortgage will have to make sure that they are able to cope with the rise. 72% of landlords have interest-only BTL mortgages. Our findings suggest that a third (32 per cent) of landlords worry about their ability to meet mortgage repayments if interest rates were to increase.

A helpful guide

As part of the NLA’s Rent Risk Resolve campaign the NLA has created a guide to help you mitigate the risks associated with interest rate rises by creating a contingency plan so that you know what to expect and are prepared to deal with the consequences.

The increases, when they come, are expected to be incremental, probably in 0.5% steps, and are predicted to rise to between 2.5% and 3% by 2017. It is advisable for you to prepare for this by knowing what effects rising interest rates can have on you and what action you can take if need be.

How will it affect you?

The most obvious effect will be higher repayments. Most BTL mortgages have a ‘product interest rate’ which is based on the Bank of England base rate. Therefore you will need to ask yourself if you are able to afford to pay higher rates. Interest rate rises will also affect a lender’s consideration in approving a remortgage or the purchase of a new property.

The worst case scenario would mean falling into arrears and ultimately repossession. This would not only affect you, but also your tenants. You will therefore need to address the issue as soon as you feel you might have difficulties meeting the repayments.

How can you prepare?

There are a variety of options to consider when dealing with higher repayment costs. First of all you could look into paying off your mortgage early or, if you are not tied in, consider switching to a better deal. There has certainly been a growing demand for 5 year fixed rates and NLA Mortgages currently has over 100 such products available from over 10 different lenders, so there is a fairly wide choice.

Another option could be to increase the rent, although this may not be the best way to go, as there is the risk of pushing out good tenants.

If you don’t think there will be much benefit from keeping the property, then perhaps disposal of the property might be the best option.

Of course there is also budgeting. If you have budgeted for the eventuality, the stress and burden of an increased interest rate is going to be more manageable. One way to do this is to save some of the profits.  Budget for savings in your initial business plan makes sense not only because it helps with unforeseen costs, over and above routine maintenance and repairs, but can also help smooth out the cost of the higher rates.

Understanding interest rates, how they are set and the impact that they can have on your repayments is essential. NLA Landlords Guide to Interest Rates outlines the important areas which should be looked and how you can prepare yourself.  The NLA would strongly advise any landlord with a mortgage to download the guide for some useful advice on how best to prepare for the inevitable interest rate rise.


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Top tips for energy budget-conscious landlords and renters

coins_closeRecent research from Ofgem, the energy regulator, found that three-quarters of bill-paying tenants have never switched electricity or gas supplier in order to get a better deal. One in five tenants aren’t even aware that it is possible to switch provider despite the fact they could save up to £200 and renters are only half as likely to switch compared to homeowners.

Good landlords may want to encourage tenants to shop around for the best deal, and remind tenants to consider the total cost of living in a property, including the bills, rather than just the rent alone.

The Be An Energy Shopper Campaign has recently highlighted the rights of tenants to switch energy suppliers if they are responsible for paying their energy bills directly.  You can find out the facts here: (www.goenergyshopping.co.uk/en-gb/tenants)

Some rental contracts can stipulate that tenants inform the landlord before switching energy supplier, but the point to remember is that where a tenant is directly responsible for paying the energy bill they have the right to choose their own energy supplier. Even if there is a clause in the tenancy agreement that says tenants can’t switch suppliers, if the tenant is responsible for the bills in the property then they should be free to decide which suppliers to use.

With good communications between landlord and tenant, the landlord will be kept informed of any change and the tenant will return the account to the original supplier at the end of their tenancy.

www.goenergyshopping.co.uk provides all the information required to help people be an energy shopper and, if your tenants aren’t online, there is a printable “easy guide” which you can give new tenants.

Of course, there are some landlords who offer their properties for rent inclusive of bills and, in this case, the tenant will not be able to switch, because it’s the landlord who has the contract with the energy company, not the tenant.

If this applies to you, it’s not just tenants who can shop around for a better deal on gas and electricity.  As a landlord with your own energy bills to think about, you should also shop around for the best deal

TOP TIPS FOR BUDGET-CONSCIOUS LANDLORDS AND RENTERS

  • Ask your tenant to take meter readings when they move in and out of rented accommodation and send them to the energy supplier
  • Highlight any supplier tie-ins upfront to your tenant,
  • Ensure your tenants know if the contract obliges them to let you know if they intend to switch supplier
  • Remember: if the tenant is responsible for paying the gas and electricity bill, they are entitled to switch at any time, and you can’t unreasonably prevent them from doing so.

It’s never been easier to be an energy shopper so visit goenergyshopping.co.uk and you could save up to £200!

This content has been provided by Ofgem


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Possession – A landlord’s right

houses_terracedThere are approximately 4 million homes rented privately in England and it is predicted that the private-rented sector will reach 20% of total households by 2016. It is therefore not a big surprise that things sometimes go wrong and a landlord will need to seek possession of their property or recover lost earnings.

In the event that a landlord has repossessed their property for whatever reason landlords should make sure that they do it by the book and according to the law. There are a number of reasons for terminations to be aware of.

1) Major renovation

Properties do get worn over the years or a property could be hit by weather damage, subsidence or a number of other unfortunate problems and sometimes the only way to make sure that the property is fit for purpose is to do major repairs which means the property may need to be empty.

2) Selling the property

You have the right to sell the property when the time comes to do so. 

3) Arrears

If you experience arrears you must make sure that you deal with the situation quickly, otherwise it could spiral out of control leaving you out of pocket.

4) Abandonment

Abandonment is a difficult situation, and thankfully doesn’t happen very often, but when it you must make sure that the property has definitely been abandoned before entering and re-letting the property.

5) Bad tenants relations

Another unfortunate situation is when relationships between tenant and landlord break down. This can leave you in a very difficult situation and if you don’t deal with it quickly and professionally you could lose out on a lot of rent as well as upsetting neighbours.

What to do

Regaining possession of your property can be costly, aside from losing rent there are also the costs associated with getting the property back, from court costs to legal advice.

You have a few options available to you should you need to gain possession of your property. There is the Section 8 notice, this is not an ideal route as it is both costly and time consuming and in cases such as arrears where a tenant need to be two months behind, if some of the rent is then paid during the process of seeking a court order you will have to wait and start again.

The more common option is a Section 21 notice. This will need to be served with two month’s notice either leading up to the end of the AST or after the AST has run out. You must also ensure that you have followed the law and protected the deposit properly.

NLA options

This is just a snap shot of what can happen and what you can do. The NLA is constantly looking for ways to make things simpler and easier for you. The NLA has therefore launched two new services. The services have been set up to help landlords who have the unfortunate duty of repossession.

The first aims to help landlords regain possession of their property while the other looks to recover lost rent.

  • NLA Property Repossession: a service for landlords looking to legally evict their tenants and repossess their property.
  • NLA Rent Recovery: a service to help landlords recover any losses in rent from past or existing tenants.

Both services will be hosted on one website: www.nlarepossessionandrecovery.org.uk.

Key benefits:

  • Fully automated online ordering system for property repossession and rent recovery.
  • Online case management system to track all cases/orders.
  • Free Support Line.
  • Fixed price solutions, no additional costs.
  • Accelerated eviction times through High Court Sheriffs.
  • Discounted prices for NLA Full Members.

The service provides FREE property repossession and rent recovery advice for registered users.  The telephone number is 0845 030 5175 should you require it.

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